Contact support
For faster assistance, include the device model, OS version, StudioCAM app version, and a description of what happened.
- info@ohmyplay.com
- Phone
- +82 2-6925-5543
- Operator
- OHMYPLAY Corp.
- Address
- 1F 101, 24 Seongam-ro 11-gil, Mapo-gu, Seoul, Republic of Korea
Quick checks
- Sign in
- Sign in with the same account you use for OHMYPLAY Studio.
- Events and CAMs
- Create an event and CAM in OHMYPLAY Studio first, then select them in StudioCAM.
- Camera and microphone
- Confirm that both camera and microphone permissions are enabled for StudioCAM in device settings.
- Pairing
- If another device is using the same CAM, disconnect it before trying again.
- Streaming
- Configure the destination and stream in OHMYPLAY Studio. Streaming starts only when the user explicitly starts it.